Terms & Conditions

1. Eligibility to Use the Site

Age requirement and enforcement

You must be at least 18 years of age to place an order or create an account. By using the site or placing an order, you confirm you meet this requirement.

We reserve the right to refuse service or cancel orders if we reasonably believe you do not meet this requirement or are otherwise in breach of these Terms.

2. Acceptance and Amendment of Terms

Updates may occur

Your use of the site constitutes a legally binding agreement between you and Grounded Labs Science, subject to these Terms.

We may amend these Terms by posting updated Terms on the site. Continued use after changes signifies acceptance of the revised Terms. It is your responsibility to review the Terms regularly.

3. Orders, Cancellations, and Returns

Acceptance, cancellation limits, and claims

4. Product Use and Restrictions

Research use only

Our products are intended solely for laboratory research by qualified professionals in controlled environments and are not for human or animal consumption, medical, or therapeutic use.

You agree to handle products in accordance with applicable laws, regulations, and safety guidelines. We may refuse or cancel orders if we suspect misuse or non-compliance with these Terms.

5. User Conduct and Responsibilities

Lawful use and accurate information

You agree to use the site solely for lawful purposes related to personal or professional research.

You must provide accurate and complete information when creating an account or placing an order. Providing false information may result in account suspension or termination.

• Do not copy, distribute, or exploit site content without prior written consent.
• Do not transmit unsolicited marketing, malicious code, or harmful material.
• Do not resell products for human or veterinary use.
• Do not attempt to breach or circumvent security measures.

6. User Accounts

Account responsibility

Certain features may require account registration. You are responsible for maintaining confidentiality of your credentials and for all activities conducted under your account.

Notify us immediately of any unauthorized use by emailing groundedlabssciences@gmail.com.

We may suspend or terminate accounts that violate these Terms or engage in suspicious activity.

7. Intellectual Property

Ownership and permitted use

All content on the site, including text, trademarks, logos, images, and software, is the property of Grounded Labs Science or its licensors and is protected by intellectual property laws.

You may view and download content for personal research purposes only, provided you do not modify or remove proprietary notices. Any other use, including reproduction or distribution, requires prior written consent.

8. Information on the Site

Educational only

Information provided on the site is for educational and research purposes only and does not constitute medical, legal, or professional advice.

While we aim for accuracy, we do not warrant that product descriptions, prices, or other content are error-free or up-to-date. We reserve the right to correct errors or update information without notice.

9. Communications

Email and SMS opt-in

By opting in to receive SMS or email communications, you consent to receiving automated order updates, promotional messages, or reminders. Message frequency may vary, and standard messaging rates may apply.

You may opt out of SMS by replying “STOP” to any message. For email opt-outs, follow unsubscribe instructions in the email.

We are not liable for delays or failures in delivering communications due to factors beyond our control.

10. Third-Party Links

External sites

The site may contain links to third-party websites. We do not endorse or control these websites and are not responsible for their content, services, or practices. Access such websites at your own risk.

11. Site Availability

Downtime and maintenance

We aim to keep the site available, but we may suspend access for maintenance or due to unforeseen circumstances (technical issues, force majeure). We are not liable for losses caused by interruptions to site availability.

12. User Submissions

Reviews and feedback

Any comments, reviews, suggestions, or other content you submit (excluding personal data covered by our Privacy Policy) may be used by us to operate and improve services. You must not submit unlawful, defamatory, or harmful material.

13. Disclaimer and Limitation of Liability

As-is service

The site and our products are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including fitness for a particular purpose.

To the fullest extent permitted by law, Grounded Labs Science and its affiliates are not liable for indirect, incidental, consequential, or special damages arising from your use of the site or products.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

14. Indemnification

Your responsibility

You agree to indemnify and hold harmless Grounded Labs Science and its affiliates from claims, liabilities, or expenses arising from your use of the site, breach of these Terms, or infringement of third-party rights.

15. Governing Law & Jurisdiction

Applicable law

These Terms are governed by and construed in accordance with applicable law based on where Grounded Labs Science operates and provides services. Any disputes will be subject to the appropriate courts with jurisdiction.

If you have a complaint, please contact us first at groundedlabssciences@gmail.com to seek an amicable resolution.

16. Pricing & Payment

Charges and taxes

Prices are shown in the currency displayed on the website unless otherwise stated. Full payment is required before an order is processed and dispatched.

For international orders, you are responsible for customs duties, taxes, and import charges, and for compliance with local regulations.

17. Export & Import Compliance

International responsibility

Products may be subject to export/import laws. You are responsible for complying with applicable export and import rules and for obtaining necessary licenses/permits in your jurisdiction.

If an order is seized, delayed, or refused by customs or other authorities, we are not liable for the resulting loss and refunds will not be issued in such cases.

Confirm that products are legal to import into your jurisdiction before ordering.

18. Force Majeure

Events beyond control

We are not liable for delay or failure to perform obligations due to events beyond reasonable control, including natural disasters, war, strikes, governmental actions, or technical failures.

19. Assignment

Transfer of rights

You may not assign or transfer your rights/obligations under these Terms without our prior written consent. We may assign our rights/obligations to a third party if it does not materially affect your rights.

20. Third-Party Rights

No third-party beneficiaries

No provision of these Terms confers rights on third parties except where expressly stated.

21. No Waiver

Enforcement

Failure to enforce any provision does not constitute a waiver of the right to enforce it later.

22. Suspension & Termination

Access control

We may suspend or terminate access to the site at our discretion if you breach these Terms. You remain liable for obligations incurred prior to termination.

23. Severability

If one part is invalid

If any provision is found invalid or unenforceable, that provision will be severed or limited, and the remaining provisions will remain in full effect.

24. Entire Agreement

Complete terms

These Terms, together with our Privacy Policy and any documents referenced, constitute the entire agreement regarding your use of the site and services, superseding any prior understandings.

25. Contact Information

How to reach us

For questions about these Terms, contact: